Policy

  • RETURNS - Unfortunately we do not allow returns.
     
    EXCHANGES - Unfortunately we do not allow exchanges to orders.
    In the rare occurrence of receiving a defected product, contact support at - luvertbrand@gmail.com and we will do our best to send you a brand-new item.
     
    REFUNDS - You may refund an order before it has been shipped out, but no refunds once items are shipped
  • PREORDERS CAN TAKE UP TO 3-5 WEEKS TO SHIP. PLEASE BE PATIENT & DM US ON INSTAGRAM @luvert.studios for updates 

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